All Question Answered
Q: How much total mg of for soling per pill?
A: 350mg
Q: Is this product FDA APPROVED and GMP CERTIFIED?
A: Phytoceramides recently been approved by the FDA as being safe for consumption.
Q: Does this product help with nails and hair as well?
A: It helps all of the cells in your body retain moisture and work more efficiently. As we age, the moisture retaining protective barrier on our skin tends to thin. Phytoceramides help re-hydrate the skin from the inside out and boost cellular renewal. This helps improve the condition of the skin, hair, nails and internal organs.
Q: Are the vitamins in this product synthetic or naturally derived?
A: They are natural.
Q: How many tablets are in a bottle?
A: 30 Vegan Capsules
Q: What is the list of Ingredients?
A. Vegetable Cellulose (veggie capsule), Magnesium Stearate, Silicon Dioxide, MC
Q: What is Silicon Dioxide and why is it in this product?
A. Silicon Dioxide, also known as silica, is a very common compound found that is naturally found in water, plants, and within the Earth. It's even found naturally in the tissues of your body!
It is commonly used in supplements to help prevent clumping.
Q:Is this product dairy and peanut free ?
A: Yes it is.
Q: Will it reduce the fine line and wrinkles on man?
A: Our phytoceramides works on women and men alike.
It is a natural product so it will slowly reduce fine lines, and improve skin texture. It will help with dry skin working from within.
Q: Is this Product plant based?
A: Yes, Phytoceramides are the plant-derived equivalent of ceramides. What separates ours from others is that we use the patented trademark brand ingridinets , which is the only phytoceramide brand with 3 clinical studies showing its effectiveness.
Q: Is this only for woman or can men use it to?
A: Certainly men can & should use it! Men care about the appearance of their skin too.
Q: Does it contains soy or fish/krab derivatives?
A: No, it doesn't. Phytoceramides are derived from Sweet Potatoes and does NOT contain any Soy or Fish/Krab derivatives.
Q: What is the expiry date?
A: You will find the expiration date on the bottom of the bottle. Usually it is 2 years. so you will get a bottle with at least 18 months until expiration date.
Q: How many calories does one dose contain?
A: None. It's a veggie capsule which contains phytoceramides, Vitamin A, Vitamin C, Vitamin D and Vitamin E. Total fat: None
Q: How large are these pills? Easy to swallow? Capsules or tablets?
A: Easy to swallow, average to small in size capsules.
Q: What is the source of the Vit.A and Vit.E?
A: Here are the details of the source of the vitamins
Vitamin A (as Retinyl palmitate) 5000 IU
Vitamin C (as Ascorbic acid) 60 mg
Vitamin D3 (as Cholecalciferol) 400 IU
Vitamin E (as d-alpha Tocopheryl succinate) 30 IU
Q- Do you send a prepaid envelope so I can return the product?
A: We do not provide prepaid postage to return the product. We recommend sending a padded envelope from the U.S. Postal Service via First Class Mail with Tracking Information.
Q- How long will it take for me to see a refund?
A: Refunds are determined by the banks. Once we receive your return, we will instantly issue your refund. After this, you can expect to see your refund in 3-5 business days if your bank is located in the United States, and 3-14 business days if you’re using an international bank.
Q- What if I can’t find my order?
A: Life happens. Sometimes we misplace things without noticing. If you can’t find your order of Super Youth® eye cream, contact us by email 24/7 at Support@YalmehNaturals.com with the subject line “LOST MY ORDER”. Our customer support team will work with you on finding a solution.
Q. Where is this Phytoceramides made?
A. Proudly made in USA in our FDA registered facility.
Q. Are there any animal products used in this capsules?
A. There are no animal products used in this Phytoceramides Capsules or any of other Yalmeh Naturals. The ingredients in the cream are 100% plant based.
Q. I'm 25 years old, Could I use this Phytoceramides?
A. Absolutely , it’s good anti aging preventive .
Q. What is the money back guarantee?
A. It is 90 days but we don't think you are going to need that since it’s to so good and it works.
Q. Is this product Gluten free?
A. Yes it is gluten free as on the ingredients listed on the label, we don’t use any Gluten .
Q. Is this product useful and fit for young ladies?
A. Yes , its work for all age or skin.
Q. Does Yalmeh ship to my country?
A. We Do! Your convenience is our priority so we ship worldwide.
Q. When will my package ship (non-holidays)?
A. It takes us 2-4 business days to process and ship your order. Once your goodies have shipped, you will receive a confirmation email from us. Because we ship worldwide, customs may cause a package to take longer to arrive than usual; we recommend tracking your order.
Q. My package has shipped, how much long until it arrives?
A. After receiving a confirmation email, the time of delivery will vary depending on the destination. We estimate that shipping times for the United States, Canada and International destinations are as follows:
Domestic:
USPS First Class: 3-5 business days
USPS Priority Mail: 2-3 business day
USPS Priority Express Mail: 1-2 business days
Canada:
USPS First Class International: varies, 8-16 business days
USPS Priority Mail International: 6-10 business days
USPS Priority Mail Express: 4-6 business days
International:
USPS First Class International: varies, 13-31 business days (*without tracking number)
USPS Priority Mail International: 10-15 business days
USPS Priority Mail Express International: 6-10 business days
Q. How can I track my package?
A. All U.S. orders will be provided with a tracking number. For international orders, USPS Priority International and USPS Express International mail will provide a tracking number. Only select countries offer tracking for USPS First Class International. Please find these countries provided below:
Countries that offer First Class International Tracking:
Australia
Belgium
Brazil
Canada
Croatia
Denmark
France
Germany
Great Britain and Northern Ireland
Israel
Netherlands
New Zealand
Spain
Switzerland
As soon as your order has been shipped, we will send you a confirmation email with your order number and tracking number***. To track your package, follow the link provided in your confirmation email. You can also visit the United States Postal Service at www.usps.com and enter your tracking number there!
***If you don’t see your country on the list above, don’t worry we can still ship to you but you will not be able to track your package. Instead you will be issued a Customs Identification Number for your package. We apologize, but again you will not be able to track your package if your country is not located above.
Q.DO YOU ACCEPT ORDERS SHIPPING TO APO/FPO/DPO or PO OX ADDRESSES?
A.Most items may be shipped to a P.O. Box or Military APO/FPO addresses, but some restrictions apply.Orders being sent to P.O. Boxes or Military APO/FPO addresses must be shipped via the United States Postal Service and cannot be shipped via 2nd Day or Overnight Priority service.
Q. Can you lower the value of my package and send as a gift?
A. As much as we want to, we aren’t able to lower the value of a package for any reason. Import fees are not part of shipping & handling and you will need to pay those fees upon receipt of the package. If you choose not to pay the import fees then your package will be returned to Yalmeh.
Q. Do you offer shipping insurance?
A. We do not currently offer insurance for our packages. USPS may have shipping insurance available for an additional fee.
Q.IS IT SAFE TO USE MY CREDIT CARD?
A. At YalmehNaturals.com, we understand how important security is to you. When you order online with us, we use Secure Socket Layer (SSL) encryption technology. This is the most advanced consumer online security technique to date. You can be assured that your order will be placed safely and securely. We have used government approved encryption software. To find out more about SSL encryption software go to: www.usps.com In order for encryption to take place, your browser must have the SSL protocol. The following browsers have this software:
Internet Explorer 6.0 or higher
Firefox 1.0.4 or higher
Safari (MAC Only)
What do I do if my package does not get to me by the estimated delivery date?
Carriers often provide an estimated delivery date to show when a package is projected for delivery. These estimates often change depending on current weather or road conditions.Please make sure to check the tracking number often to make sure that it is moving. If you still have not received your package after a week from the estimated delivery date, please let us know by contacting Support@YalmehNaturals.com Tracking shows that my package has been delivered but I did not receive it.
If your tracking number shows that the package has been delivered but you have not received it, please try the following:
Checking around the yard/house.
Checking with neighbors.
Checking with the carrier.
Often times carriers will leave packages in places where they think will be safest. (ie. Inside an open garage, besides a bush, etc.)Sometimes deliveries may be made to the wrong location. (ie. Down the street, next door, etc.) If the above does not help locate your package, please try contacting the carrier or contact us 24/7 at Support@YalmehNaturals.com Carriers may update a tracking number in advance the day that it is projected for delivery.
Q.How do I change or cancel my order?
A. Please contact us within 1 hour of order placement via our 24/7 Email support team Support@YalmehNaturals.com and we will do our best to accommodate your request to change or cancel your order.
Q-Can't find the answer you are looking for?
Go to our email submission form, 24/7 Contact us directly.
Q. What types of payments are accepted?
A. We accept all major credit cards, international credit cards, PayPal, and wire transfers. Please note that for orders greater than $2000 we require payment by wire transfer.
